Quick wins, no math yet. Five short questions to set the stage.
A short name you'd use to refer to it internally. "Invoice chaos" works. "Q3 Operational Efficiency Initiative" also works.
Don't overthink it. We'll dig into the details on the next few screens.
List the roles or people involved, and roughly how many of each. "Just me" is a valid answer. So is "2 ops coordinators, 1 controller, and our customer success lead occasionally."